All Systems Operational

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Welcome to the Statuspage of Netrics Zurich AG services

Backbone Network Service Operational
DSL Network Service Operational
Microsoft Virtual Datacenter Service Operational
VMware Virtual Datacenter Service Glattbrugg Operational
VMware Virtual Datacenter Service Zürich Operational
VMware Virtual Server Service Glattbrugg Operational
VMware Virtual Server Service Zürich Operational
Server Service Operational
Storage Service Operational
Backup Service Operational
Monitoring Service Operational
Service Portal Operational
Datacenter Service Glattbrugg Operational
Datacenter Service Zürich Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Change Infra-Firewall May 21, 2026 22:00 - May 22, 2026 00:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
May 21, 2026 - 10:22 CEST
Scheduled - Due to recent stability issues, we will perform an emergency replacement of our backup infrastructure firewall in Glattbrugg. After the hardware replacement, a firmware upgrade will be carried out. As the firewall is part of an HA cluster, no downtime is expected.
May 21, 2026 - 10:21 CEST

Netrics VDC Critical Patching 1 (GLB + ZRH) May 26, 2026 06:00-08:00 CEST

We are updating management components of the Netrics VDC environment from 06.00 am to 8.00 am. Access to the management interface (portal) will be unavailable during this time. No impact to production or non-production is expected. During this time, our support is available and can assist you in emergencies.
Posted on May 12, 2026 - 15:34 CEST

Netrics VDC Critical Patching 2 (GLB + ZRH) May 26, 2026 18:00 - May 27, 2026 00:00 CEST

We are updating management components of the Netrics VDC environment from 06.00 pm to 0.00 am. Access to the management interface (portal) will be unavailable during this time. No impact to production or non-production is expected. During this time, our support is available and can assist you in emergencies.
Posted on May 12, 2026 - 15:33 CEST
May 21, 2026

No incidents reported today.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Firewall Problems GLB2
Resolved - The firewall cluster has been stable for a few hours now and therefore, we are closing the ticket.
May 18, 14:41 CEST
Monitoring - Looks like the cluster is now stable, we'll keep on monitoring the situation.
May 18, 12:28 CEST
Identified - Our firewall cluster is randomly failing over to the standby device. This causes interruptions on the connection to our VCD
May 18, 11:57 CEST
Investigating - We are experiencing instabilities with our firewall cluster in GLB2
May 18, 11:39 CEST
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
ZRH2 Firewall down
Resolved - Login to failed Box and reboot solved the Problem, failover to the second Box happen and all is back to normal
May 10, 13:48 CEST
Monitoring - HA did not work because the Memory Problem, no failover to the other Box
May 10, 13:46 CEST
Identified - Primary FW was stuck because a Memory Problem
May 10, 13:45 CEST
Investigating - The Active Firewall in ZH4 Equinix was down, for around 15min
May 10, 13:44 CEST
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

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