After monitoring the affected systems for a week now, we are confident that the introduced measures will prevent further failures and are therefore closing this incident.

We have taken measures to mitigate the problem and are closely monitoring the systems.

We experienced another short outage between 16:41 and 16:47. WE are monitoring the situation closely.

This outage was caused by human error, a configuration fault lead to the interruption. We sincerely apologize for the error and the inconvenience caused.

Services have been restored. Root cause analysis still in progress.

The same situation seems to have happend again. Engineers are investigating.

Our vendor is still analysing the fault and has escalated the case within their organization.

We are in the process of analysing the fault together with our vendor. We suspect a software bug in a switch as the root cause leading to a cascade of failures in the network.

We experienced a short interruption (6 minutes) of our network services in the GLB1 datacenter between 08:38 and 08:44. We are investigating the root cause and will provide the information here.